Reference

What You Agree To When You Open an Account

These terms apply to every account on 14pkr — from your first JazzCash deposit to how withdrawals are handled and what is expected of you along the way. Read through them before you start so you know exactly where you stand.

Account use conditionsJazzCash, Easypaisa, Raast coveredPakistan eligibility appliesSubject to local lawYour rights and our limits
14pkr What You Agree To When You Open an Account
DATA AND SECURITY

Security, Your Data and How We Handle It

Your account data — registered mobile number, linked wallet details, transaction history — is held only to operate your account and run standard fraud checks. We do not pass it to outside parties for marketing. Cookies on the site keep your session active and store your last-used payment preference so you do not have to re-enter it each visit. You can clear or block cookies through browser settings at any point without losing access to your account.

Data Handling

We hold your mobile number, wallet details and transaction history only for account operation and fraud prevention. That data stays internal and is not passed to outside marketing lists.

Cookie Use

Cookies keep your active session running and remember payment preferences like your last-used wallet. You can manage or clear them in your browser settings at any time.

Account Closure

To close your account, contact support with your registered mobile number. Any confirmed wallet balance is returned to your verified JazzCash, Easypaisa or Raast account before closure.

Data Access Request

You can request a copy of the personal data held on your account. Submit the request through the contact form with your registered number and we will respond directly.

REACH OUR TEAM

Contact Us About Any Term on This Page

If a term is not clear, or you need to raise a concern about how your account is being handled, our support team is the right first stop. For payment queries — a JazzCash deposit that has not appeared, an Easypaisa withdrawal pending review, or a Raast mismatch — have your registered mobile number and any transaction reference ready before you reach out. The faster we match your details to the account record, the quicker we resolve it.

Live Chat Open a chat session from any page in the lobby. Have your registered mobile number ready — it lets us pull your account record and handle the query faster.
Contact Form Send a written query through our contact form for specific clauses, policy questions or pending transaction disputes. We reply with a record you can refer back to.
Payment Queries For any JazzCash, Easypaisa or Raast transaction issue — a deposit hold, withdrawal delay or wallet mismatch — share your transaction reference and we will check the logs.

Common Questions About 14pkr Account Terms

These questions come up most when reading through our account terms for the first time. If your question is not covered here — around eligibility, payment handling, or what happens when you close an account — reach out through live chat or the contact form. Answers reflect how these terms apply under normal account conditions for Pakistan; local law and regional eligibility may also shape what applies to you specifically.

The core account terms apply regardless of which local wallet you use. Specific verification steps differ between JazzCash, Easypaisa and Raast, but the underlying account rules remain the same.

We may suspend or close an account that has violated these conditions. Any wallet balance is reviewed before a closure decision, following our standard payment verification process.

We update the change date shown at the top of this page every time a revision is made. Checking back after an absence is the reliable way to stay current with any changes.

Access depends on local law and is available only where permitted in your region. You are responsible for confirming that your use of the platform complies with the law where you are.

No. Accounts are personal and non-transferable. Your wallet balance is linked to your registered mobile number and cannot be moved to another account or to another person.

Contact support right away through live chat or the contact form. Share your registered mobile number and the transaction details so we can review the account record promptly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.